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The Best Heating & AC Company in Central Illinois
Reliable Professional Heating & Cooling Services You Can Count On
Welcome to Bratcher Heating & Air Conditioning! We are Central Illinois’ leading heating and AC company, serving happy customers since 1983. As the local HVAC experts in Peoria and the surrounding areas for over 30 years, our goal is keep you comfortable year round, servicing heat pumps, furnaces boilers, air conditioners are much more! Our courteous, NATE certified technicians are the most reliable around and are ready to serve you. Learn more about us!
Bratcher Offers a Full Selection of Services
Bratcher Heating & Air Conditioning’s heating and cooling services are available 24/7. We offer free estimates to help you plan ahead, and offer financing with approved credit. Our products and services include:
- Fast and reliable heating repair service
- Emergency AC repair when you need it most
- Installations & replacements: AC units, furnaces, heat pumps, boilers, and more
- Heating & cooling maintenance and tune-ups with Planned Service
- Commercial HVAC services
- Ductless mini-split systems
- Indoor air quality solutions & duct cleaning
- High efficiency geothermal systems
- Custom, premium fireplace installations
Trusted AC Repair & Service:
We know you have a choice of heating and cooling companies. Here at Bratcher Heating & Air Conditioning, we strive to stay a cut above the rest. We’ve maintained success for over 30 years by providing high-quality service, competitive prices, and unmatched expertise for our customers. Reasons why you should choose Bratcher Heating & Air Conditioning:
- 24/7 service for heating and air conditioning service
- Fast response and superior craftsmanship
- Courteous, timely technicians focused on serving you
- Central Illinois’ leading Dave Lennox Premier Dealer
- Energy Star certified products (some qualify for tax rebates)
- A flexible Planned Service that keeps your system running at its best
- Personalized advice to help make the best decisions for your home and family
- Solutions to improve your indoor air quality
- Cutting edge products, from ductless mini-split systems to geothermal
The technicians at Bratcher Heating & Air Conditioning are highly trained and certified to service and install your heating, cooling, geothermal and indoor air quality systems. We service all major brands of HVAC equipment and work with homeowners, architects, builders, property management firms, and businesses of all sizes.
Providing The Best Heating & Cooling Service in Central Illinois
At Bratcher Heating & Air Conditioning, we are committed to the communities we serve in Peoria, Bloomington, Normal, Champaign, and the surrounding areas. Making people comfortable and making friends along the way is an important part of our business.
Our promise to our customers and to our business is to make sure we maintain our good name and reputation by following through on our commitments, maintaining high standards of workmanship, and earning your trust. Contact Bratcher Heating & Air Conditioning and let us show you what excellent customer service is all about.Google Rating4.9Next Reviews Write a reviewMIke Frey15:53 13 Mar 20The lady who set my appointment was very pleasant to work with. I received reminders and notifications about the appointment. My technician was friendly and knowledgeable. The service was expedient and thorough. I have used Bratcher for years now and even purchased a new furnace. Give them a try. I don’t think you will be disappointed. 🙂Brian Larson03:31 30 Jan 20Austin was right on time and quickly went to work. Not only did he do a thorough job on furnace maintenance, but identified an issue with my whole house humidifier which was not working. He was able to fix it. Very happy with service and highly recommend Bratcher for their professionalism and quality of work.Donna Griffin22:17 29 Jan 20They are always kind an polite to me an comes on time when they say they are going to be there. I have never had any problems with them with either the office staff or service men. I Highly recommend them to anyone that needs a new furnace or Central air also for any repair.Thomas Lester17:34 23 Jan 20The technician Austin called to say he would be a little late, which I think is very thoughtful rather than leaving you wondering. After the service he reviewed in detail all of his findings even to the point of showing me the parts he replaced and explaining their function. I have been very satisfied with BratcherGina Roberds16:20 23 Jan 20We love Abby! She serviced our AC last summer and our furnace just today. She is always very thorough, on time, explains what she is doing, and does a great job! And she is super nice! We are always really happy when we see that she is the tech that will be coming.Steve Brent04:28 17 Jan 20Had a real good, smooth experience with Bratcher. From my initial call, the response from salesman to the finished installation the Bratcher team was very professional. Alex the installer arrived on schedule, was very friendly and knowledgeable and did a great job in a timely fashion.I would definitely recommend them to others and we'll use them again if needed, thanks.Steve BLisa Weathersbee14:41 08 Nov 19While I needed a new boiler, I also discovered my chimney had to be rebuilt. Bratcher worked with my chimney and plumbing company on the replacement of hot water heater and boiler. The final product and installation far exceeded my expectation. Thank you to all the Bratcher team members!K. Michael Hockenberry19:45 18 Oct 19The service technician was awesome wife stated was clean wasn't filthy looking. Was quick and cared about our issue like it was his own I would highly recommend them they was reasonable in price of the repair of said issues with our furnace. Thank you very much Klint S!!![email protected] fulford21:21 17 Oct 19Alex Wright was one of the techs who helped installed our furnace and A/C. He was professional/polite and knowledgeable. He respected us with providing us with answers to questions that we could understand.Jim Derden21:28 14 Oct 19Very efficient trustworthy company with great customer service. They do what they promise to do, on time and on budget. I've used them for over twenty years and will continue to do so.Katherine Kinsella22:06 09 Oct 19Very happy with their service. They have always been very courteous, professional and knowledgeable. They explain things so I am able to understand and I never feel like they're trying to pad the bill.Toad Hill Minis20:37 08 Oct 19Fourteen years ago I purchased a Lennox furnace. I like it then but just in case purchased a warranty for 10 years. During that time I only had two minor adjustments. This year I decided to have the a tech come and check the furnace for winter just in case the weather is worth this year. The tech came and carefully checked everything on the furnace and also adjusted the heating just a enough to increase the heat more quickly than in the past. Andy Meiners, the tech, did a very good job.When the time for a new furnace occurs it will be a Bratcher Lennox.Robert Siron15:50 20 Sep 19From the time we asked for a quote to having the new furnace and air conditioner installed was less than 10 days. Todd was easy to work with and did not try to sell us things we did not want. The crew that did the install was quick and tried their best not to make a mess. Overall I am very happy with the entire transaction.Sandy McAuley17:58 26 Aug 19Ken was brought in to help solve a problem with the furnace and a/c for a new house that we just purchased. He did a very though all inspection and found a couple major issues not found by other technicians. A/C started to work better and he ordered a new heat exchanger needed for the furnace. last week he installed the part and it seems to be working well. Haven't had to use the heat yet. Ken was very good and did an excellent job.Kris McBeath23:26 15 Aug 19I got a new air-conditioning and furnace from Bratcherr and they were wonderful back then, and even better to follow up on the care of my air conditioning when it wasn't working properly today. It's one thing to have an excellent install, but for a company to back up their product and come the same day to help assist, is exceptional. I'm so glad I went with branch or because they truly are wonderful people, very helpful, explain things in an easy to understand manner, and I would choose them again hands-down.Steven Daniel11:45 14 Aug 19great experience! We needed a reliable HVAC system to replace our existing one. Bratcher and Costco are teamed in this area and provided the lowest price and best warranty with a Lennox installation. I can't think of anything to criticize as they are top notch from start to finish. The installation was done in 4 hours and was very clean. The system is quiet and efficient .Chris Hartt16:20 15 Jul 19Abby R. was fantastic! Very personable and highly skilled. Took the time to explain everything thoroughly & so that I could understand it. I would highly recommend her as your technician , as well as Bratcher.Jerry Mieczkowski15:20 07 Jul 19Great service! Rep was up front with us and friendly he helped me with some maintenance tips. He was out fast our house was 85 degrees inside and we had enough. Overtime service was well worth it. I highly recommend these guys.Kohl Bressner01:15 21 Jun 19I’ve used Bratcher twice with 2 different techs and both times had a great experience. I trust these guys. They’re fair, reasonably priced, and they really try to educate the homeowner. Matt was my technician today. If every tech provides service like Matt, then this company deserves 6 stars. Bratcher will be the company I call every time for any cooling/heating needs.Leellen Solter11:45 14 Jun 19Upon needing to replace our old concrete driveway and determining we needed extensive furnace repairs at the same time, we decided to explore the idea of installing geothermal wells before pouring concrete for the new driveway over them. We contacted Bratcher who worked with us to design a geothermal system for our 90-year-old home. The entire project, from start to finish, went seamlessly. The installation team even updated some venting and duct systems in the basement. The system works very well and we are pleased with the energy savings. Working with Bratcher was an excellent experience overall.Kevin Alcozar14:15 13 May 19I would definitely recommend Bratcher. I had some rusted ductwork and choose them because their price was very competitive, and the technician who quoted the work, Rhett, was very professional, clean and respectful. The gentlemen who performed the repair worked us in early, came when they said they would, and got the work done promptly. They were also professional and respectful. In the end the work was done very well and again for a good price. Bratcher is now my go-to.Jane Chamberlain01:48 08 May 19I'm pleased that we bought a house (6 years ago) that had a consistent maintenance contract with Bratcher. The HVAC components were old ... they lasted forever for previous owners ... so we purchased new components 1.5 years ago. Fantastic products. Fantastic service. Plus, we had an old gas fireplace ... and they replaced that, too ... maintaining our beautiful mantle and brickwork. The staff is great - in the office and in our home.Robert Wilcoxson00:57 28 Apr 19Bratcher has been out to repair our furnace a couple times over the years and when our very old AC unit gave out we decided it was time for a new setup. We decided to stick with Bratcher to help us with this because of the previous positive experiences we've had with them. Dan from Bratcher came out, explained about the newest Heating and AC technology. He answered all our questions and helped us find a great new Furnace and AC system, did all the paperwork for the available rebates and helped with interest free financing too. The Installers from Bratcher were on time and very polite and friendly. They did a great job of not only the removal of the old system and installation of the new one, they improved on a few items from the last installation years and years ago that should have been done differently. It was very obvious to me that their new installation was much cleaner looking and more "custom" for my house. I really appreciated that because there were a few things about that previous installation that really bugged me for years. Now I don't have that to look at it anymore! The system works great, way more air movement than our old one so it heats and cools faster. It is early spring and so we have had a chance to use both Heat and AC as the weather fluctuates. Can't wait to see how my utility bills go down too! We are very pleased with the outcome of the job and choosing Bratcher for the project. Thanks to everyone at Bratcher for the great service and quality people!Jennifer M14:22 26 Apr 19Great service and knowledgeable staff. Bought my furnace and a/c a few years ago and I have them come back every 6 months to check and maintain them. This time I needed a replacement part, but it was covered under the warranty and didn't cost me a thing. I feel confident knowing that they're checking up on it for me.Charles Irwin13:31 20 Apr 19Dustin Hughes was our service technician this spring. Arrived on schedule. Performed all duties in a very professional manner. Dustin was confronted by a nest of hornets that had taken up residence in our air conditioning unit. He eliminated the problem quickly and got us ready for the summer heat.Henry Guenther17:29 18 Apr 19Our technician, Abby was very professional & thorough. She explained procedure & did a great job. She cleaned up the house where she had worked. Well done Abby!Nan Hays15:18 26 Mar 19I had special financing as a Senior and it was a bit involved and, lets say, time consuming. They were so very patient with the process and made me feel like it was all "OK" They were very courteous and professional and the men who did the work was upbeat and enjoyable to be with. They showed me everything about the furnace they installed. It has now been almost a month and the furnace is running beautifully. I'm so glad they made this happen!Ralph Sawyer15:08 24 Mar 19The sales person who arrived promptly to explain our options to replace our forty year old furnace was knowledgeable, friendly, and helpful. He clearly explained pros and cons of furnaces at several prices and answered questions. The technician who installed our new furnace did a great job removing and discarding the old furnace, installing the new unit and thermostat, and explaining their operation and maintenance. The new furnace, ductwork, and PVC pipes look neat and clean and area was cleaned thoroughly. We are very pleased with our new, very efficient furnace and will certainly use and highly recommend Bratcher for HVAC needs.David Pontius13:28 07 Mar 19Brian C knew that we would be out of town when our generator would do its next weekly exercise. He went over and checked and verified that the exercise had been completed as scheduled. Even though I am half way around the world, I am more comfortable that it will run if the power goes off. Thanks BrianRebecca Cobert01:39 26 Feb 19Nolan arrived a few minutes early which was nice. He was very polite & asked if I had any questions. Great personality and he did a great job.Nancy Meister21:59 04 Feb 19We are very pleased with our fireplace repair by Ken. It has been working well and we are thankful. Ken was .Professional in explaining the repair to us. He was a big hit with our grand children also. We love our fireplace, and thank you for your service.Paul Schaefer09:00 31 Jan 19Service tech explained everything he did and why. Wanted me to understand how my furnace worked! Service charge was more than reasonable. I give Bratcher Heating and Air my highest recommendation!!!! I plan to enroll in the semi annual service plan as a result of this service call. Thank you Ken.Doug Reeves14:27 19 Jan 19Terry L called prior to arriving to give me an estimate of his arrival. I had an email with Terry’s picture so I knew who to expect. Terry spent a good amount of time checking the system and discussing the issue I had experienced. He made sure the system was operating correctly and wasn’t showing the symptoms I had seen. He was professional and pleasant. I would recommend Terry L for your service needs.Charlie Struble23:12 16 Jan 19Todd in sales was very pleasant to deal with. He provided all the facts, specs and costs of three alternative systems but did not pressure me to chose Bratcher or a particular system. Once we picked a system installation was scheduled in one week.On the day of install I received an email telling me who the installer would be and giving me a picture of him. They showed up on time, put down tarps to protect my carpet, hauled the old system out and installed the new one by 2 PM. Once completed they brought me downstairs to see the new unit and review all operating procedures with me and answer my questions. When they left the work area was cleaner than when they arrived.Two thumbs up!logan ringenberg03:22 08 Jan 19I had an enjoyable visit today with my technician Abby. She was polite methodical and thorough. I feel secure in my heated home knowing that bratcher heating is I'm keeping my furnace and is kept it running for 30 plus years! Thanks Abby!Rhonda GOSS19:20 04 Jan 19Abby was very helpful and knowledgeable. I appreciate how she explained the problem and fixed it. Thank you Abby!W. Aaron Shoults-Wilson15:17 04 Jan 19I had a relatively small but important job to make sure that my vents were actually moving the right amount of air around the house. The team was extremely thorough and even went to great lengths to track down the outlet of a "mystery" duct. They were very straightforward and offered me advice that made good common sense and the results were immediately clear. I'd recommend them to anyone!janice castleman21:28 27 Dec 18Bratcher’s just installed a new humidifier at my house. Alex was very polite and professional! The installation was very efficient and clean. He even took the time to explain his work and how the new unit works. Awesome work! Definitely recommend!Gary Blake13:35 19 Oct 18Great service!!!! Mike D. Was very professional and friendly. The install of the furnace and air conditioner went very smoothly. We have had Bratcher as our furnace and air conditioner provider for about 40 years. Have always had a positive experience.Libby Kopff21:59 17 Oct 18Our installer, Alex, was prompt, knowledgeable and friendly. Our installation was completed efficiently. We love our new HVAC system. We have used Bratcher in the past few years and have always had wonderful, prompt service.Phil Meyer17:50 12 Oct 18I called and they were very prompt. (Even on a very busy day) They called ahead, Josh was prompt, kind and very knowledgeable. He was quick to identify the problem and worked very efficiently to remedy it! This was my first experience with them, and won't be the last.Mary Haskell21:26 05 Oct 18Seth was on time, called when on the way. He instills confidence in his ability to do the job. Would have him every time. Did not have right size filter on truck, returned w said filter w in 2 hours. Great serviceRon Graves15:44 12 Sep 18Always good service from Bratcher. Came out same day for warranty work on our air conditioner. You can always count on Bratcher for good service and reasonable rates. Adam diagnosed and fixed the problem quickly.James Kozel18:56 10 Sep 18I have Bratcher do routine maintenance on my HVAC system the past 3 years. Plus if you sign up for their program you get a discount on work. Customer service always been friendly and informative. And the techs are friendly, clean and on time. They will send you a email with a picture and name of the tech. I would recommend this company to any one that has HVAC issues.Ray12:13 22 Aug 18Todd helped us determine our needs and gave us an estimate. The work was done as promised, when promised by employees who were professional and courteous. They explained how everything worked and cleaned up after themselves. System works great and cost a bit less than estimated!Jennifer Pearsall23:06 10 Aug 18Our AC wasn't running as it should. Bratcher was great from their call back to fixing the issue. Everyone I worked with was knowledgeable and friendly. Great customer service!Kevin McKenna15:05 06 Aug 18Fantastic service! Our central air went out and it’s supposed to be in the 90’s today. I called them at 8 and the service reps were at our house in less than an hour. We thought we were going to be shelling out for a new unit! Thankfully it was a simple fix! A blown capacitor. Ken and his new trainee were friendly, and answered all my questions. Top notch! THANKS!!Tyler Lueck00:42 28 Jul 18Everyone I talked to from Bratcher was great. Todd Shaw came out to give me an estimate and then worked with me to get the install quickly scheduled as our air was not working. They even helped do a quick fix for free in the time before they could come replace it. Donald Rogers and team came to do the install and did a great job. Everything was very quick and everyone was easy to deal with. On top of it their prices were very reasonable.Scooby Roo23:15 24 Jul 18Awesome customer sales and service. Installers are always friendly and very knowledgeable. Very efficient and clean . I won't call any other HVAC company!!Mike Devore01:20 11 Jul 18I have enjoyed the services by Bratcher for 20 years. It was a pleasure to have the crew in to replace the furnace and install the heat recovery unit. I especially like the attention to details and good workmanship.Ian went above and beyond to answer my questions that were not part of the scheduled service. I appreciate the excellent customer service and the technical knowledge that Ian helped with today.Jim Neeley21:20 03 Jul 1892 degree day and my AC failed! Bratcher sent tech Terry L. out within a few hours. Tech was experienced, efficient and polite. Diagnosed and fixed the problem in no time. Thanks to the Bratcher team for making this happen.ChristineandTom Weidner13:25 08 Jun 18Alex and his team member showed up right when they said they would and went right to work. We were anticipating it taking all day, but they were done and out of here before 3:00. Not because they took short cuts or anything, but once they started working they never stopped. They were also both very knowledgeable, and were quick to answer any questions.It was obvious to me that they both took pride in what they do and don't treat it as just a job.Very pleased.John Allen19:03 06 Jun 18The Bratcher team did a great job--starting with sales/marketing and on through the installation of a new/replacement furnace and air conditioner. All those from Bratcher that I met and spoke with were professional, courteous and helpful. I was provided the information I needed, my questions were answered and I felt like Bratcher was very interested in ensuring I had a positive experience. My new equipment was installed as scheduled--the installers did an excellent job, they were very cordial, explained the job they would be performing, took great care of my home during the install and walked me through what I needed to know after the install. I had an excellent experience!!Erin Schultz15:57 02 Jun 18Nolan came and serviced my air conditioner today and in true Bratcher fashion, was super friendly and professional. He talked me through what all he was going to do and all the parts he had checked. He even made sure to check the pipe where he had said had been clogged on a previous customer and wanted to double check mine to prevent clogging. Excellent customer service and even on a SATURDAY!! Impressive as always!Van Furrh19:53 29 May 18I am a brand new customer with Bratcher Heating and Air Conditioning in Bloomington/Normal, Illinois. I had previously made an appointment for a routine A/C check three weeks down the road, but the failure of my compressor last night required that I call them first thing this morning. Seth Albright, the technician, was at my house within four hours. His diagnosis of my unit discovered the problem and he repaired it without delay. Seth worked efficiently and courteously, answering all my questions. I like to watch technicians work so I can learn about my equipment, and he had no problem with that. The emergency service call was done promptly, quickly, well, and with no extra emergency fee since I signed up for the annual maintenance (I had planned on doing this anyway at the appointment three weeks from now). Thanks Bratcher and Seth A. for your great service!John Kaczorowski22:29 22 May 18Great experience... Ken was very friendly, professional, and also informative. I know very little about HVAC, so he walked me through my issues step-by-step. There was no pressure to spend any more than was required to get back up and running, but when Ken explained the ins and outs of a yearly service plan and what came along with it, it was a logical and economical add-on for us. Would highly recommend Bratcher for your home heating and cooling needs and Ken as a technician.Ike Chancellor13:53 16 May 18Awesome service. Justin was very friendly and helpful answering all the questions we have had about our GeoThermal unit. The unit is 10 years old and going strong. I was pleasantly surprised to find out that Bratcher purchased a 10 year warranty when these systems were new, something the manufacturer includes today. That is service to protect the customer. Can not say enough wonderful things about Bratcher. I have them service my GeoThermal until along with my gas fireplace. Thanks Justin your the best.Pam Stegeman22:55 15 May 18I did not have a prior appointment, but when my A/C was not working Bratcher Heating and A/C came out the same day. I might mention it was 85 degrees in my home. The office kept me informed about when the technician would arrive. I am totally satisfied with the service provided by Bratcher Heating and A/C.S Voltz20:17 08 May 18Bratcher always does a great job. They are prompt and efficient. And they're prices are excellent for the service provided!Chelsea Gaines15:40 19 Apr 18Ken was very helpful and kind. He explained everything he was doing and gave advice for how to check for errors on the furnace next time something stops working. The secretary was also very helpful. Good, quick service.Revelation 121:05 11 Apr 18I’ve lived in Bloomington for about 3 years and Bratcher’s did the system in my house when it was built. I had heard they were the best in town so they seemed like the right choice. They did a great job and Justin was really personable when I had him out to check on my humidifier... I’ll definitely be using them from now on.John Ohler00:05 14 Mar 18Bratcher Heating & Air serviced our Geo System today and as in the past, they found everything to be operating in great shape. Bratcher has been doing our service for many years and if anything needs repaired, they have all the parts needed to take care of the issue. Great Job again, thank you.Linda Morrison19:43 26 Jan 18Bratcher's service tech, David completed a thorough examination of the internal and external AC unit and controls to ensure we have a trouble-free season. He also used boot covers to ensure nothing was tracked into the house! Reviewed the results with us to answer all questions. Very competent and courteous in all regards. The challenge will be to maintain these high standards. Very well done.