"Ken was personable and thorough with his work. Plus, he took the time to explain things to me and answer all my questions even though it was 6:30pm and I’m sure he was ready to get home. Highly recommend Bratcher for any heating and cooling needs."
- Austin M.
"Fourteen years ago I purchased a Lennox furnace. I like it then but just in case purchased a warranty for 10 years. During that time I only had two minor adjustments. This year I decided to have the a tech come and check the furnace for winter just in case the weather is worth this year. The tech came and carefully checked everything on the furnace and also adjusted the heating just a enough to increase the heat more quickly than in the past. Andy Meiners, the tech, did a very good job. When the time for a new furnace occurs it will be a Bratcher Lennox."
- Toad H.
"The lady who set my appointment was very pleasant to work with. I received reminders and notifications about the appointment. My technician was friendly and knowledgeable. The service was expedient and thorough. I have used Bratcher for years now and even purchased a new furnace. Give them a try. I don’t think you will be disappointed. :)"
- Mike F.
"Ken has done two of our service calls and is very prompt, thorough, and obviously knows his stuff! I also very much appreciate his explaining what we need to know about the maintenance of our furnace, air conditioner and gas fireplace. 👍"
- Janis S.
"Called ahead to say he would be showing up an hour early for the appointment which was fine with me. Nice and professional. The service contract was more affordable than others in the area."
- Ann T.
"Swift service, honest appraisal and pleasant personality of Ken, the technician. I was impressed"
- Catharine C.
"My technician Tim L. was pleasant, fast and efficient. He assessed my situation and was able to fix it quickly. On top of that we had a great conversation while he worked and while he made sure the unit was running smoothly. Thank you for your quick service!"
- Alex D.
"Dillon P. notified me before arrival and performed the necessary diagnostics on my under-warranty HVAC unit. He was very courteous and diligently wore foot coverings to protect my floors. He provided easy to understand explanation of what he had done. Very professional. Thank you Bratcher HVAC!"
- Brian K.
"Had Bratcher service out to fix A/C. Blower motor stopped working. Matt C. was prompt, courteous, knowledgeable, and professional. He found a problem he'd never seen before: Blower motor had rotated in it's housing until bare wires contacted the housing frame and shorted out, tripping the circuit. Had to make a trip to the shop to get the right motor, but had us up and cooling in no time. Good job, Matt!"
- David B.